| Topic > VZ Orientation™ > General |
| "Millennials expect real-time, web based, interactive solutions, and with VZ Orientation we can innovate and meet students’ needs rather than worry about technology limitations." |
- Dennis Wiese, Ph.D., Assistant Dean of Student for New Student Programs, UNC - Charlotte
www.dso.uncc.edu/ |
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| Topic > VZ Orientation™ > General |
| "Since our Orientation program is mandatory for new students it require a tremendous amount of energy to facilitate. For the past 15 years our office would be inundated during the summer with students calling to schedule their Orientation. Handling the volume of calls was always a challenge because of the amount of information that needed to be given to each student. The dream has been to have a program that allowed students to schedule their Orientations online. Partnering with VZ has allowed our dreams to come true! This is our first summer using the program and it has dramatically reduced the calls our office receives and allowed us to spend more time and energy working on other aspects of our program. The transition to VZ’s system was very smooth and the staff helped us every step of the way. I would recommend VZ Orientation wholeheartedly!" |
- Brad Zuniga, Butte College, Assistant Director of Orientation
www.butte.edu/newandreturning/getting_started/enrollment_process/orientation/ |
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| Topic > VZ Orientation™ > General |
| "We were extremely pleased with the 'Report Wizard' function, the technical support, and the flexibility that the system allowed us in terms of session management by student type, major and more. " |
- Patricia A. Kashner, Assistant to the Vice President for Enrollment Management, East Stroudsburg University of Pennsylvania
www4.esu.edu/current_students/campus_life/orientation/orientation.cfm |
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| Topic > VZ Orientation™ > General |
| "It does everything! VZ Orientation costs less than what we used to spend on postage, never mind reducing our registration staff by 2 full time student employees." |
- Stacy Davidson, Associate Director of Student Life for Multicultural Affairs, Christopher Newport University
studentlife.cnu.edu/orientation/index.htm |
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| Topic > VZ GOV™ > General |
| "Visualzen is highly recommended as a reliable vendor that consistently demonstrated special pride in the quality and success of IT project tasks and assignments. I have dealt with Visualzen on several projects since 2001, during which time they have provided our command with excellent support in the areas of custom web programming, database design and programming, and project management. Their technical expertise and diligent insights to projects’ lifecycle sustainment and maintenance are “value-added” service and support. Their work has greatly assisted automation and increased efficiencies in several of our key business processes. VisualZen is respected for their contribution and commitment to SDDC Information Technology projects. I confidently recommend Visualzen as true experts in their field." |
- Rose Y. DuBose, Chief, Field Support Division
www.sddc.army.mil |
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| Topic > VZ CollegeApp™ > General |
| "I would like to recommend VisualZen, Inc. as a reliable vendor that truly cares about the quality and success of their clients. Since 2003, I have contracted with VisualZen for several projects. during which time they have provided the Office of Admissions with excellent products and customer service. Their work has greatly assisted in automating and increased efficiency in several of our key business and customer service processes." |
- Alice R. McAdory, Ph.D., Executive Director of Admissions, Old Dominion Univeristy
admissions.odu.ede |
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| Topic > VZ Orientation™ > General |
| "The majority of our students have found VZ very easy to use, and, as an administrator, it has been great to be able to share Orientation information so easily across our campus, through providing access or easy-to-read reports." |
- Joyce Morgan, Associate Dean of Students, University of Massachusetts Boston
www.uac.umb.edu |
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| Topic > VZ Orientation™ > Creating and Managing Sessions |
| "VZ Orientation helped a lot in cutting down our office traffic and keeping track of all students registered for sessions and made it very easy to manage and create Orientation Sessions. The system is very user-friendly and made everything 'stress-free'." |
- Jaime Mendez, M.A., Director - New Student Orientation, The University of Texas at El Paso
orientation.utep.edu |
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| Topic > VZ Orientation™ > General |
| "Visualzen is Highly Recommended! Their customer service and technical support went above and beyond our expectations. The report wizard is clear and easy to manage. Overall, we are very pleased with the effectiveness and practicality of this program." |
- Kelli C. Sattler, Assistant Director of Student Affairs for First Year Programs, Chapman University
www.chapman.edu/Orientation/ |
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| Topic > VZ Orientation™ > No Shows |
| "VZ Orientation has dramatically assisted in dropping our no show rate at our orientation programs. The percentage has been cut by 50% from last year as a result of the e-mail confirmations, and the ability of students to re-enter the system to print their order or to modify event changes as needed. " |
- Julie Fischer-Kinney, M.Ed., Director, Office of New Student Orientation Programs, University of Toledo Learning Collaborative
www.utoledo.edu/utlc/orientation/ |
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| Topic > VZ Orientation™ > No Shows |
| "VZ Orientation has turned our old, unreliable, and complex reservation system into a reliable and self-managed process. We used to have many "no-shows" in our program because our confirmation process had too much lag time. We've dramatically reduced our "no-show" rate to 1% because of the immediate confirmation the VZ Orientation process allows." |
- Laura E. Valdez, Dean of Students Office, The University of New Mexico
nso.unm.edu/ |
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| Topic > VZ Orientation™ > No Shows |
| "Our no-show rate went down drastically (less than 5 or 10 students per session as compared to 20 or 30). Allowing students to select the date that works best for them and their family makes so much more sense than assigning them." |
- Rebekah Porter, Assistant Director, Undergraduate Admissions and Orientation, UMBC: An Honors University in Maryland
www.umbc.edu/orientation/ |
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| Topic > VZ Orientation™ > Reporting |
| "The Report Wizard and customized reports have assisted us in gathering much needed information such as overnight accommodations and guest counts. By having a more accurate picture of students and guests attending, we have been able to submit catering orders based on accurate counts thereby reducing our expenses from prior years. This has been terrific given current budget constraints! " |
- Julie Fischer-Kinney, M.Ed., Director, Office of New Student Orientation Programs, University of Toledo Learning Collaborative
www.utoledo.edu/utlc/orientation/ |
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| Topic > VZ Orientation™ > Reporting |
| "I used to spend hours creating and compiling Orientation lists and reports for other departments while trying to run my own program. With VZ, I was able to have a 30 minute training for all of the departments on how to access this information and the requests have stopped!" |
- Rebekah Porter, Assistant Director, Undergraduate Admissions and Orientation, UMBC: An Honors University in Maryland
www.umbc.edu/orientation/ |
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| Topic > VZ Orientation™ > Customer Service/Technical Support |
| "I have found Visualzen personnel to be extremely patient, responsive, and willing to bend over backwards to ensure that the customer is completely satisfied. They have been able to implement all of my requested modifications and suggestions. It's been outstanding. I am so pleased we purchased VZ Orientation for our institution!" |
- Julie Fischer-Kinney, M.Ed., Director, Office of New Student Orientation Programs, University of Toledo Learning Collaborative
www.utoledo.edu/utlc/orientation/ |
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| Topic > VZ Orientation™ > Customer Service/Technical Support |
| "VZO is a prime example of great customer service for the mere fact that the student can make the reservation online at times during or outside of business hours; the student has access to revisit the reservation anytime; the student can ask questions via the reservation system, and gain access to other University information. VZO also provides quick and friendly customer service and technical support to its direct customers, University staff. I am very comfortable with contacting VZO staff for assistance, and am extremely satisfied with their services. VZO maintains a professional relationship with a personal touch. The VZO staff is friendly and ready to assist any way possible. VZO is a business that enhances the orientation/reservation process, educates the University staff, and is eager to learn as much as possible to further improve their customers’ programs. " |
- Lisa C. Jeffress, Office Manager, Old Dominion University – University College, Office of New Student & Parent Programs
studentservices.odu.edu/preview/ |
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| Topic > VZ Orientation™ > Customer Service/Technical Support |
| "We purchased VZ Orientation to use for summer 2009 and have been very pleased, especially with the company’s customer support. The Visualzen staff members have been patient, responsive and available when I’ve needed instructions, problem-solving and explanations." |
- Penny Wyatt, Director of Orientation and Student Transitions, Tulane University
orientation.tulane.edu/ |
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| Topic > VZ Orientation™ > Customer Service/Technical Support |
| "VZ has outstanding customer support! I have never before witnessed a company that is so willing to provide assistance. The staff has been more than willing to develop new options that are specifically focused to our institution. It has truly been a pleasure to work with them." |
- Marinda Souva, assistant director of Campus Life for new student programs, Binghamton University
orientation.binghamton.edu |
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| Topic > VZ Orientation™ > Customer Service/Technical Support |
| "The best thing about VZ Orientation, in my opinion, is the wonderful staff. They are extremely helpful and are very quick to problem solve any issues as soon as they come up. We are so pleased with our new reservation system and look forward to collaborating with VZ in 2010 and beyond." |
- Gail Stubbs, Director, University Advising Center, UMass Boston
www.uac.umb.edu |
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| Topic > VZ Orientation™ > Customer Service/Technical Support |
| "The staff at VZ is extremely responsive and attentive to our needs, no matter the urgency or time of day." |
- Rebekah Porter, Assistant Director, Undergraduate Admissions and Orientation, UMBC: An Honors University in Maryland
www.umbc.edu/orientation/ |
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| Topic > VZ Orientation™ > Creating and Managing Sessions |
| "VZO allows me to make immediate changes, such as: update orientation dates; include new information to be gathered from incoming students of interest to other University offices besides advising and registration; delete items that may no longer be necessary; close an orientation session to hinder additional reservations in order to maintain crowd control; and much more." |
- Lisa C. Jeffress, Office Manager, Old Dominion University – University College, Office of New Student & Parent Programs
studentservices.odu.edu/preview/ |
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| Topic > VZ Orientation™ > Creating and Managing Sessions |
| "Thanks to VZ, we now have increased flexibility with the Orientation sessions that we offer. We are now considering offering different Orientations for students based on their development, instead of merely limiting our sessions by major or student type." |
- Marinda Souva, assistant director of Campus Life for new student programs, Binghamton University
orientation.binghamton.edu |
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| Topic > VZ Orientation™ > Reporting |
| "VZO, in connection with the download process to my Access Database, allows me to generate reports for the entire Campus Community. I’m able to notify the advisors of the students who have listed their discipline as the major interest in advance of the orientation session so that the advisors can prepare for their session. The reporting process also gives the Admissions Office updates as to how many students have further confirmed their intent to enroll." |
- Lisa C. Jeffress, Office Manager, Old Dominion University – University College, Office of New Student & Parent Programs
studentservices.odu.edu/preview/ |
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| Topic > VZ Orientation™ > Reduced Phone Calls |
| "Before using VZO, the phone rang constantly because I had to do everything. With VZO, the student has access to make any necessary changes. VZO gives the student control of his/her reservation (adding/deleting guests, changing major, changing/updating personal information, changing the orientation date, etc.) My phone calls have dropped at least 85% when we began using VZO. There have been mornings when the phone did not ring at all, and we joked about it, wondering if the phone was working." |
- Lisa C. Jeffress, Office Manager, Old Dominion University – University College, Office of New Student & Parent Programs
studentservices.odu.edu/preview/ |
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| Topic > VZ Orientation™ > Reduced Phone Calls |
| "VZ Orientation enabled our Orientation Office to reduce our phone and paper work by more than 50%. The endless phone calls, paper processing and bookkeeping of the past, faded. We made a point to contact VZ to tell them how thrilled we were when their promises of phone silence and simplicity of use became a reality. " |
- Patricia A. Kashner, Assistant to the Vice President for Enrollment Management, East Stroudsburg University of Pennsylvania
www4.esu.edu/current_students/campus_life/orientation/orientation.cfm |
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| Topic > VZ Orientation™ > Reduced Phone Calls |
| "We have found this system to be highly efficient and effective on all levels. It has allowed me to reorganize my professional staffing structure so that I have less staff members answering phones and registering students and more people focused on programming and assessment." |
- Marinda Souva, assistant director of Campus Life for new student programs, Binghamton University
orientation.binghamton.edu |
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| Topic > VZ Orientation™ > Reduced Phone Calls |
| "I couldn’t believe that after my first Orientation session in VZ I didn’t have a pile of messages to come back to from students who weren’t able to attend. When we went to call the no-shows, we quickly realized almost all them had already moved themselves into a different session." |
- Rebekah Porter, Assistant Director, Undergraduate Admissions and Orientation, UMBC: An Honors University in Maryland
www.umbc.edu/orientation/ |
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| Topic > VZ Orientation™ > Student Information System (SIS) integration (e.g. Banner, PeopleSoft) |
| "VZO has been a lifesaver when it comes to uploading orientation session codes to the student’s University record via Banner. Each morning I am able to successfully and quickly perform the upload process. If a student changes his/her reservation, then the daily upload updates the session code on Banner automatically. The updates also occur If a student is a no-show or has changed their entry term or withdrawn from the University. The SIS integration gives the Admissions Office and advisors a quick way to check on the status of a student. Instead of calling the orientation office to find out if and when a student attended orientation, they can just access Banner to see if the orientation code is present, and what date the student attended since the each code specifies a particular date." |
- Lisa C. Jeffress, Office Manager, Old Dominion University – University College, Office of New Student & Parent Programs
studentservices.odu.edu/preview/ |
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| Topic > VZ Orientation™ > Reduced Administrative Processing Time |
| "In our old system, we employed a staff person and multiple student workers just to data enter and change Orientation reservations. With VZ, we’re able to utilize those persons to concentrate on the real work of orienting students." |
- Rebekah Porter, Assistant Director, Undergraduate Admissions and Orientation, UMBC: An Honors University in Maryland
www.umbc.edu/orientation/ |
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| Topic > VZ Orientation™ > Go Green! |
| "Before VZO, our postal services charges were extremely high. Using VZO reduced postal charges by 98%. The VZO process not only allows the student to make the reservation on a computer in the comfort of the own home or anywhere, it gives them access to retrieve their confirmation information directly from the site when the reservation is complete. Everything is accessible through VZO! If a student did not follow instructions to print the information, they can always revisit the site and retrieve the information. VZO is convenient for all involved!" |
- Lisa C. Jeffress, Office Manager, Old Dominion University – University College, Office of New Student & Parent Programs
studentservices.odu.edu/preview/ |
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| Topic > VZ Orientation™ > Go Green! |
| "A green solution that reduces the amount of paper used for the orientation process (e.g. postage, confirmation packets, postcards)." |
- John F. Agnelli III, Director of Student Development and Campus Activities, Pace University
www.pace.edu/page.cfm?doc_id=15089 |
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| Topic > VZ Orientation™ > Go Green! |
| "We have greatly reduced the number of publications we produce as a result of using VZ. We have found the electronic messaging options extremely effective in communicating with our students. This has meant that our students are better informed while we are saving money and the environment." |
- Marinda Souva, assistant director of Campus Life for new student programs, Binghamton University
orientation.binghamton.edu |
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